shipping

We ship all orders via Australia Post.

Shipping costs

• Flat rate shipping: $12 per order
• This applies to single items and multiple items combined in the same order

Free shipping

• We offer free shipping on all Australian orders over $150

Orders are packed with care and dispatched as quickly as possible. Once your parcel has been lodged with Australia Post, delivery times are dependent on their network and your location.

You will receive tracking details when your order is on the way.

returns

We want you to love what you order, but if something isn’t right, here’s how returns work.

Change of mind

• Returns are accepted for eligible items
• Return shipping costs are the responsibility of the customer
• Items must be returned unused, in original condition and packaging

We recommend using a tracked postage service, as we can’t be responsible for parcels lost in transit.

Faulty or incorrect items

If you receive an item that is faulty, damaged or not what you ordered, please contact us as soon as possible.

You can choose:

• A refund, or
• A replacement (where available)

We will organise the next steps with you so we can resolve the issue quickly and fairly.